- About Us
- Water Systems and Information
Water Systems and Information
The Prescott Valley Water System (PVWS) provides water to the entire Prescott Valley service area.
PVWS handles requests for new service, customer inquiries and processes customer payments.
The Reclaimed Water System takes treated effluent from the Town's wastewater treatment plant and transports it for use in other areas. For example, the water in the ponds located in Mountain Valley Park is treated effluent.
This water is also used to irrigate the Stoneridge Golf Course that requires approximately 1 million gallons of water a day, thus preserving our groundwater for drinking purposes.
Normal water pressure ranges between 40 PSI (pounds per square inch) up to about 80 PSI.
The water pressure that you have at your home or business will depend on your location within the Town. The pressure may fluctuate within a few PSI on a daily basis, but you should not experience dramatic differences day to day.
If your water pressure has suddenly changed, here are some possible reasons:
- There is a water main break nearby
- There is a fire nearby and the fire department is using a lot of water
- You have a water line break on your property or on the service line near the water meter
- You have a pressure regulating valve that is starting to fail. A pressure regulator is a device that controls the water pressure by reducing a high input pressure to a lower output pressure to your homes plumbing.
- This is not a common occurrence. Please call Customer Service and we will have someone check on this.
- Possible Town Pressure Regulating Valve Failure
If you have questions about what the water pressure should be at your home or business, please contact the Water Department at 928-759-3070
The Town of Prescott Valley obtains all of its water from the aquifer beneath the Town. This is groundwater that is pumped using wells that are scattered throughout the Town. The quality of water from our aquifer is very good and is pumped and delivered directly to our customers. Only chlorine is added to prohibit bacteria from getting into the system. No other treatment of the water is required.
You may have questions or concerns about the taste of the water. If the taste of your water has recently changed, please contact Customer Service at 928-759-3020 and we can have a service technician check on this.
Chlorine also affects the taste of the water, and we may not be able to do anything about that, as the chlorine is added to protect the health of our citizens and is required by law. You may use carbon filters or other home treatment systems to remove the chlorine or other taste concerns.
If you have a question about the quality of your water, you may wish to view the latest Water Quality Report (PDF) also referred to as the Consumer Confidence Report (CCR). These reports contain information on tests that we are required to perform on our water.
The wastewater plant was originally constructed in 1993 and was expanded to a capacity of 3.75 million gallons per day in 2007. Most homes in Prescott Valley are connected to the Town's wastewater collection system. Water from the Town's customers enters these pipes and flows to the wastewater treatment plant.
Sewer roaches can be reported by emailing Customer Accounts or by calling 928-759-3020. For Sewer backups, please call JACOBS at 928-759-9062
The Town of Prescott Valley contracts with JACOBS to provide all operations and maintenance of the Town’s water systems and wastewater systems. Jacobs is an international engineering and service company that has been providing this service to the Town since 1993. When you make a service request or when there are water main breaks or other emergencies, you will see Jacobs personnel taking care of those issues.
To learn more about the Jacobs who serves the citizens of our Town, please visit their website.
For emergencies, please call Jacobs directly at 928-759-9062.
If you have additional questions about water, please call 928-759-3070 or email firstname.lastname@example.org