FAQs • Prescott Valley, AZ • CivicEngage

What is the deal about noise complaints? What are the hours?: The Town Code concerning construction is from 7 a.m. to 7 p.m. Generally other noises such as yard work, band music, car repairs, power tools, etc., unless unreasonable in volume must terminate by 10 p.m. You are always welcome to call the police department and request an officer to check out the source of the noise.

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Police Department

1. What can I do about my neighbor's barking dog?: We recommend determining where the barking dog location is and attempting to make contact with its owner first. Often, a neighbor-to-neighbor approach is most appropriate and the 1st level towards gaining change. Next, is a phone call to Animal Control at 928-772-5154. Leave the information requested and an ACO will return your call.

2. If my dog has been lost, where should I call?: You may contact the Police Department and ask for Animal Control. All impounded dogs are transported to the Prescott Animal Control Center, located at 1605 Sundog Ranch in Prescott (928-778-7701). The center is open weekdays from 10 a.m. to 4 p.m., and Saturdays from 10 a.m. until Noon. For service after normal business hours or on weekends and holidays, please call 928-445-3131.

3. Where can I have my dog licensed?: PetData click here administers Prescott Valley dog licensing. Visit their website to license your dog.

4. I suspect my neighbors are doing drugs. Who should I contact?: There are 3 answers. The 1st you may always call the Prescott Valley Police Department. We do not necessarily need your name, but we will need to have as much information as possible regarding the location, possible suspect names and type of activity. License plates are very helpful. You also contact Yavapai Silent Witness program 1-800-932-3232. Finally, the Partners Against Narcotics Trafficking (PANT) collects information about drug trafficking or manufacturing. The Prescott Valley Police Department participates in this task force by assigning a detective to this agency. PANT's phone number is 928-778-0558.

5. What is the deal about noise complaints? What are the hours?: The Town Code concerning construction is from 7 a.m. to 7 p.m. Generally other noises such as yard work, band music, car repairs, power tools, etc., unless unreasonable in volume must terminate by 10 p.m. You are always welcome to call the police department and request an officer to check out the source of the noise.

6. Where do I obtain a copy of a police crime report or accident report?: Copies of these reports can be obtained at the Police Department information counter, Monday through Friday, between the hours of 8 a.m. to 5 p.m.

7. Can I report a crime anonymously and possibly receive a cash reward?: Yes. Call Yavapai Silent Witness at 800-932-3232, 24/7 days a week to report a crime anonymously. All information on crimes that you report is investigated, and based upon the outcome, you may qualify for a cash reward.

8. If I have questions about property I have lost, that has been found or which I need to pick up, who do I contact?: The Property and Evidence Unit is located at the Prescott Valley Police Operations Building, 7601 Skoog Boulevard. To claim property contact 928-772-9261 to schedule an appointment. Any found property brought into the police station will be held for 90 days. Every attempt will be made to locate and contact the rightful owner of the property. After the 90 day period has elapsed, unclaimed property items are released to the finder, auctioned or destroyed. The following items cannot be claimed: contraband, obscene material, credit cards or personal identification of another person.

9. My car was towed under the 28-3511 statute. When can I have a hearing to try to get my car back?: 28-3511 hearings are held at the Police Department on Tuesdays and Thursdays from 7:30 a.m. to 1 p.m. or by appointment for other days and times.