What should I expect when calling in an emergency?

When you phone in an emergency you will be asked to identify as much as you can about the source of the problem. Your service area maintenance contractor will dispatch a technician immediately depending on the severity. Action taken will also depend on the severity of the emergency. Please note after hours fees may apply.

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1. What should I expect when calling in an emergency?
2. How do I shut off my own water?
3. Should I be concerned about freezing pipes?
4. I have water in one part of my house but not another, who do I call?